BOOKING CONFIRMATION

ARRIVAL WINDOW

We will arrive within the arrival window for your booking provided that there are no unforeseen circumstances like accidents, weather, etc. If we are running late we will call.

CANCELLATIONS

Because we reserve a time especially for you, please make any schedule changes before 5 p.m. the day before service to avoid incurring a $70 cancellation fee.

HAPPINESS

If you are not happy with your service at all, let us know right away (same day if possible) and we will be back to make it right.

BILLING

A hold will be placed on your card one day before service. You are not charged until service is completed. You will receive an email invoice instantly. Please note that some banks show this hold as a charge but it is just pre-authorization.